terms & cond. - JS Autoparts Shop Ltd, Malta - Online Shop Autoparts with Discounts

Introduction
JS Autoparts Ltd respects each individual's right to personal privacy. We will collect and use information through our Web site only in the ways disclosed in this statement. This statement applies solely to information collected at jsautoparts.com

Part I. Privacy & Security

JS Autoparts Ltd collects information through our Website at several points.

When you register we ask for information such as your name, email address, ...
All credit card transactions are effected through Paypal.
We do not store any credit card details on our web server.

Part II. Terms & Conditions

Parts ordered to customer's specification cannot be returned unless the goods are not of satisfactory quality, not fit for purpose or not as originally described.
All part orders cancelled in writing within 14 working days (Commencing the day after receipt of goods) will be credited in full. Any parts that have been correctly supplied are cancelled after this period may be subject to a 25% minimum handling charge. (Damaged or faulty goods may still be credited after the 14 day period dependant on the circumstance)
Any shortfall or damage to goods must be notified as soon as is reasonable possible following receipt of the goods.
All parts being returned for credit must be in re-saleable condition. Items will not be accepted if they appear to have been fitted or if sealant grease has been applied. (With the exception of faulty goods)
We sill reserve the right to refuse exchange units that are considered to be in an unserviceable condition.
Warranty / Labour claims will only be considered on faulty goods. Should you which to lodge a warranty claim please go to our warranty claim form.
All goods remain the property of J. Sultana Autoparts Ltd until paid for in full.

Part III. Returns Policy

Before returning goods please read our terms and conditions. Autoparts must be informed in writing of any items you wish to return for credit or exchange within 2 working days commencing the day after delivery.

All parts returned for credit must be in re-saleable condition. Items will not be accepted if they appear to be fitted of if sealant grease has been applied. (With the exception of faulty goods).
Warranty / Labour claims will only be considered on faulty goods. For information and advise on making a claim contact us.
Items returned for credit must be accompanied by the relevant invoice or proof of purchase.
All parts sold by JS Autoparts Ltd are guaranteed. Please check individual specification and guarantee available for the product at time of purchase.
Any shortfall / damaged parts must be notified within two working days of purchase, following receipt of goods.
JS Autoparts Ltd, Must be informed in writing of any items that you wish to return for credit or exchange within 14 working days commencing the day after delivery. The goods have to arrive at our outlet within 15 days of acceptance.
All items returned must be accompanied by the relevant invoice and proof of delivery (in the case of items ordered online).
The cost of returning the items is the responsibility of the customer. The address for returning the items is JS Autoparts Ltd, Claims Area, 104, Guze Duka Street, Qormi - Malta, QRM08
Once these items have been checked as being good for resale and un-tampered, we will credit you for the full amount.

Problem Solution

If problems arise, clients may contact JS Autoparts Ltd by
Phone (+356) 21493232, Fax (+356) 23331067, or a support ticket.
We are committed to resolving disputes within 2 working days.